At Star Cubix, we strive to provide high-quality services tailored to your needs. However, we understand that there may be instances where you might need to request a refund or cancellation. Please read our refund policy carefully to understand the terms and conditions.
Cancellation and Refund Requests
- Customers are eligible to request a cancellation or refund on the same day of placing the order.
- After the same-day window has passed, cancellation and refund requests will no longer be accepted.
Refund Processing Time
- Upon receiving a valid cancellation or refund request, we will process the refund within 12-15 business days.
- Refunds will be credited through the original mode of payment used during the purchase.
Exceptions
- If the Star Cubix team has already commenced work on your project, cancellation and refund will not be possible.
- In such cases, a partial or no refund will be processed based on the extent of work completed.
If you have any questions or concerns about our refund policy, feel free to contact our support team at Contact us.